I want to start the blog by giving an example of a no good deal. My experience was with Vonage. Vonage offers what appears to be a good deal with its home phone service. However, there are a lot of hidden secrets. First and for most, is the fact that the 911 system is as reliable as the internet you have. If the internet is down, your 911 is down. Second is the fact that any long distance phone calls you make, the time incurred, and charges will be charged separately from your regular bill. Thus, sometimes you will be receiving two bill in a single month. Third is the fact that you only have 30 days to test the service. If you want to disconnect after the grace period, you will be incurring heavy charges. I still have Vonage because of the third part. This is my Vonage experience. Shout yours!
May 7, 2008...11:58 pm
No Good Deal:Vonage
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1 Comment
March 16, 2009 at 1:57 pm
If Vonage want to keep customers, they would have to improve with their policies.
One of my pet peeves with Vonage is, the 30 day grace period is not available at all, that period lasts only 1 day, the day you order their service. Those thieves can teach a professional thief a thing or two.
The other pet peeve is Vonage inability to have folks change their billing date. Wtf.?
I guess I drop them like a hot potato as soon as I can.
I think, that if I want to call overseas I go w/yahoo online, and the other times a prepaid cell phone. That way I have control over my telephone bills and I am not at the mercy of telephone providers like Vonage, who like to do nothing but steal from unsuspecting customers.